Job Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

Job Description

We are looking for a Senior Full Stack Engineer to join our engineering team and and contribute to the development of solutions for telecom and contact center environments. The ideal candidate has strong backend expertise in Java and Spring Boot, hands-on experience with modern frontend frameworks such as Angular or React, and familiarity with Node.js.

You will work across backend and frontend development, contributing to scalable, API-first, event-driven, and microservices-based applications. The role requires strong hands-on experience with Java and Spring Boot, modern frontend technologies, and a solid understanding of cloud-native engineering practices.

Experience in Customer Experience (CX) solutions is a strong advantage, while Workforce Management (WFM) experience is preferred.

Responsibilities:

• Design, develop, and maintain scalable backend services using Java and Spring Boot.
• Build and maintain microservices following modern distributed-system principles.
• Develop and consume REST APIs, following an API-first approach.
• Design and implement event-driven architectures and integrations with external and internal systems.
• Develop frontend applications using TypeScript and modern frameworks such as Angular or React.
• Work with Node.js where required for backend services, integrations, or supporting components.
• Design and implement efficient data models and work with PostgreSQL and relational databases.
• Define and maintain API specifications using OpenAPI/Swagger.
• Containerize applications and work with container-based environments.
• Contribute to and maintain CI/CD pipelines, including Jenkins.
• Participate in code reviews and contribute to engineering standards and best practices.
• Troubleshoot and optimize application performance, scalability, and reliability.
• Collaborate with QA, DevOps, Product, and other engineering teams.
• Contribute to technical design, architecture discussions, and implementation decisions.

Qualifications

• 5+ years of experience in full-stack software development.
• Strong hands-on experience with Java and Spring technologies, particularly Spring Boot.
• Solid frontend development experience with Angular or React and modern JavaScript/TypeScript.
• Familiarity with Node.js.
• Proven experience developing REST APIs and backend services.
• Experience with SQL and relational databases.
• Understanding of microservices architecture and distributed systems.
• Experience developing or maintaining cloud-based applications.
• Previous experience in contact center, or Customer Experience (CX) environments is an advantage.
• Familiarity with Workforce Management (WFM) solutions is preferred.
• Good command of English, with strong verbal and written communication skills.

Nice to have:

• Experience with contact center platforms, routing solutions, or customer engagement technologies.
• Knowledge of workforce management processes, including forecasting, scheduling, and real-time management.
• Experience integrating enterprise applications with third-party platforms and APIs.
• Familiarity with cloud platforms, CI/CD pipelines, and containerization.

Additional Information

We offer:

• Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
• Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
• Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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